Gillece Services Service Terms
Plumbing, Heating, Cooling & Electrical Company
When you work with Gillice Services, you can expect highly qualified technicians, expert solutions, and long-term results. Our highly trained service professionals work tirelessly to provide second-to-none plumbing, heating, air conditioning, and electrical services.
Call (412) 516-3225 to schedule an appointment or learn more about our terms of service.
Below, you will find our various terms and conditions that apply to services performed, service policies, on-site visits, special offers, and more.
Same Day or You Don’t Pay
We provide service the same day or you don’t pay!
Special terms and conditions for this guarantee include:
Must book initial appointment by 10am EST
Residential customers only (no commercial properties)
Cannot be combined with any specials, discounts, coupons, or gift cards
Does not apply to rentals
Doesn’t not apply to attic HVAC units
Does not apply during extreme weather conditions, holidays, or weekends
Available in most areas
Emergency services (no heat, no AC, or no water) ONLY
Must be available all day
Must answer phone at time of dispatch
Gillece Services reserves the right to refuse service
ONLY trip and diagnostic fees are waived (this does NOT include repair or replacement costs)
Limited Lifetime Warranty
Limited lifetime warranties will consist of limited lifetime on piping or wiring we install. Limited lifetime warranty is not transferable or assignable by the customer.
$93 or Free Clog Crusher
For all paying customers, this special includes a five (5) year warranty which provides one (1) return service visit within five (5) years of original service call to attempt to clear original drain with a conventional cable machine. Any additional work results in additional costs.
We Get to You ASAP!
We schedule your service immediately and work around your schedule. A Gillece Customer Service Representative expedites your emergency call by swiftly getting your service request to our Operations Department who then quickly lines up and dispatches the right Clog-Crushing Technician.
You Can Afford Quality!
For just $93, your drain or sewer clog is crushed and cleared away. If for any reason we are unable to open the drain and clear the clog, the service is FREE**. Gillece’s trained and skilled plumbers are the area’s experts at clearing your clog with quick assessment, professional service and top notch equipment.
Typical types of drains include:
This special is only for mainline sewers or floor drains. If you have a smaller drain that is clogged, we can diagnose the problem and provide repair options for $65.
*Restrictions & Special Guidelines
- Special only applies for use of conventional cable machine.
- Special can be applied to each drain only one time per property.
- Complimentary video camera is only included in the $93 Clog Crusher and only for backed-up drains.
- Complimentary video camera is included when appropriate and at the discretion of Gillece.
- Location equipment is not included and is a separate charge.
- Up to 75 feet of cable for main drains; up to 25 feet of cable for smaller drains
- Longer distance costs may occur.
- Large drain cleaning equipment use for accessible basement areas only
- Use of large drain cleaning equipment for upper floors and other interior and exterior areas of the home will incur additional fees
- **NOT ALL DRAINS AND SEWERS CAN BE CLEANED – factors such as roots, broken pipes, shifted pipes and ultimately what materials are in the pipes affect attempted cleaning results.
- We reserve the right to not service faulty drains or drains with reoccurring issues.
- Single-family residence only. Residential customers only.
- Does not apply to rental/landlord-tenant property.
- Does not apply to commercial property.
- Cannot be combined with other coupons, discounts or offers.
- Some additional restrictions and exclusions may apply – call for details.
It is the goal of the company to do our best to provide repairs on the same day our technicians visit a residential or commercial property to assess the problem and provide repair and/or installation options. We can provide same-day repair if, and only if, we have ALL the necessary products and parts in-stock and ALL the proper field and technician resources available to perform the tasks. If not, we will provide you with an estimated time frame to start and complete repairs.
Gillece Website Terms of Service Agreement
Please read our Terms of Service Agreement carefully before using our website (https://gillece.com) operated by Gillece Services. This agreement sets forth the legally binding terms and conditions for your use of our site.
By accessing or using our website in any manner, including, but not limited to, visiting or browsing the site or contributing content or other materials to the site, you agree to be bound by the below Terms of Service.
Our site and its original content, features, and functionality are owned by Gillece Services and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
We may terminate your access to our site, without cause or notice, which may result in the forfeiture and destruction of all information associated with you. All provisions of this agreement that by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
Links to Other Sites
Our site may contain links to third-party sites that are not owned or controlled by Gillece Services.
This agreement (and any further rules, polices, or guidelines incorporated by reference) shall be governed and construed in accordance with the laws of Pennsylvania, without giving effect to any principles of conflicts of law.
Changes to This Agreement
We reserve the right, at our sole discretion, to modify or replace these Terms of Service by posting the updated terms on our site. Your continued use of the site after any such changes constitutes your acceptance of the new Terms of Service.
Please review this agreement periodically for changes. If you do not agree to any of this agreement or any changes to this agreement, do not use, access, or continue to access our site or discontinue any use of the site immediately.
Call Gilleces Services Today!
At Gilleces Services, we are open 24 hours a day, 7 days a week, 365 days per year. That means that our Pittsburgh plumbing, heating, cooling, and electrical technicians are always here for you when you need us most! If you have any questions at all about our service terms, don’t hesitate to give us a call.
We are available at (412) 516-3225. We look forward to hearing from you!
Very helpful during the consultation by explaining everything- Crystal
Found that the gauge was set too high (waste of energy & $$$) and set it to the proper level (I look forward to saving $$$ on my gas bill)- Terri C.
Everything with Gillece went smoothly!- Joseph H.
Worked from time she arrived, explained all paper work, costs answered any questions I had.- Barbara D.
Explained everything in detail, very easy to speak with and because of John I will gladly return to Gillece for all my service needs!- Michael S.