We had a broken pipe and sewage backed up in our basement, Gillece Services came to the rescue. They did a great job, I can’t speak highly enough about each person that came to our home. Brhett, Eric, Jimmy, Tim, Brandon, and Tom. They all were polite, worked hard and never complained about the job or the heat. It took 5 days to get the job done, they cleaned up each evening, gave us an update before they left and let us know what would happen the next day. We are happy with the job and would recommend them to family and friends. Erica in accounts receivable was also kind and very helpful.
Anita C. | July 2018
Great service in an emergency. I knew before I called that we were going to have to have a significant amount of work done. The team came out the next day, evaluated, and came back with exactly what I knew we needed and nothing additional piled on. The work was started the next day and completed faster than expected. No messes during or after the service.
Tom G. | Nov.2018
Steven Thompson Sr from Gillece, exceptional customer service!!! I called Gillece when I noticed no hot water and the pilot light was out on my 13 yr old hot water tank, and it would not stay lit. When Steve arrived he was very thorough and diagnosed the issue was the gas valve. He discussed all my options from replacing the part to replacing the tank. Once I made the decision to replace, he worked late into the evening to install my new gas hot water heater. Was honest and explained everything from start to finish. And pointed out the possibility that one section of pipe may leak if glue doesn't set... and when it did slightly leak, he was back at my house first thing next day to fix and replace that section. Very knowledgable and friendly professional that I would highly recommend. Thx Steve!
Anthony R. | Dec.2018
Steve Thompson from Gillece arrived on time as scheduled and assessed a leak I had in my basement wall which caused moderate damage to my wood studs, drywall and insulation. He was absolutely professional and answered multiple questions I had as well as explained all that he was doing throughout the process. Steve showed complete professionalism, was very efficient with his time. I highly recommend this individual to anyone who is in need of a great and honest plumber and I will request Steve again in the future if I have a need that may arise. Thank you Steve! Justin from Shaler Township.
Justin J. | Dec. 2018