The following outlines Gillece’s various terms and conditions for services performed, service policies, on-site visits, special offers, and more.
Same Day or You Don’t Pay
- ‘You don’t pay’ means trip and diagnostic fees ONLY are waived. Does NOT include repair or replacement costs.
- Residential customers only. No commercial properties.
- Cannot be combined with any specials, discounts, coupons or gift cards.
- No rentals.
- No attic HVAC units.
- This policy does not apply during extreme weather conditions, holidays or weekends.
- Available in most areas.
- Emergency services ONLY. (These emergencies ONLY–no heat, no A/C, no water)
- Must be available all day.
- Must answer phone at time of dispatch.
- Gillece reserves the right to refuse service.
Limited Lifetime Warranty
Limited lifetime warranty’s will consist of limited lifetime on piping or wiring we install. Limited lifetime warranty is not transferable or assignable by the customer.
$93 or Free Clog Crusher
Includes a five (5) year warranty which provides one (1) return service visit within five (5) years of original service call to attempt to clear original drain. Any additional work would be an additional cost.
Same Day Repair
It is the goal of the company to do our best to provide repairs on the same day our technicians visit a residential or commercial property to assess the problem and provide repair and/or installation options. We are able to provide same day repair if, and only if, we have ALL the necessary products and parts in-stock and ALL the proper field and technician resources available to perform the tasks. If not, we will provide you with an estimated time frame to start and complete repairs.